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Syllabus Operational
Services NVQ/SVQ Level 2
This NVQ/SVQ consists of three mandatory units and four optional units.
Mandatory
Units
C22 |
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Promote
safety in the sport and activity environment |
C32 |
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Give
customers a positive impression of yourself and your organisation |
A52 |
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Contribute
to the work of your team |
Optional Units
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Facilities |
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C225 - Present, maintain
and repair artificial playing surfaces for play |
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Customer care |
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C34 - Resolve customer service problems
(ICS) |
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Team Leading |
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A316 Organise and improve your teams
work |
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A317 Help your team members to develop
their performance (MCI) |
Key Skills
in
- Application of number
- Communication
Technical Certificates to include:
- 1st 4 Sport Level
3 Certificate in Industry and Organisational Awareness for the Active
Leisure and Learning Industry
- 1st 4Sport L2 in Coaching Studies
- Certificate in Community
Sports Work
Express
interest in the Apprenticeship programme
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